In today’s rapidly changing market environment, competition among enterprises is no longer just a competition of products and technologies, but also a competition of teamwork and communication efficiency. Huaxi actively responds to the group’s call and requires all employees to study and practice the “eight attentions in communication” in depth, with the aim to further enhance team cohesion, execution and market competitiveness.
In-depth Interpretation and Practice of Eight Attentions in Work Communication
When assigning tasks, these items should be clarified：
the content, standards, time, rewards and punishments.
Content:
Make sure the task description is clear and unambiguous so that the recipient fully understands what needs to be done.
Standard:
Clarify the standards and quality requirements for task completion in order to evaluate the results.
Time:
Set reasonable time nodes, including start, intermediate checks and deadlines.
Rewards and Punishments:
Clarify the rewards for completing tasks and the penalties for not meeting targets to motivate employees to complete their tasks actively.
When accepting written tasks, it is important to:
check, handle and report the tasks in a timely manner.
Check in time:
Make sure to get the task information as soon as possible without missing any items.
Handle in time:
Get to work on tasks immediately without procrastination.
Report in time:
Report progress and results to superiors in a timely manner during or after the task is completed.
When accepting oral tasks, it is important to:
make written records and comprehensively retell the tasks.
Written Record:
Convert verbal tasks into written records to prevent them from being forgotten or misunderstood.
Comprehensive Retelling: After receiving the task, the task content should be repeated to the issuer to ensure that both parties have a consistent understanding.
When receiving a task via text message, it is important to:
avoid not replying or only replying with “received, got it”. Instead, you should reply with how you plan to handle it.
When replying, you should not only confirm receipt but also briefly explain your own handling plan or actions already taken to enhance the effectiveness of communication.
When performing tasks, it is important to:
communicate and report to superiors frequently to avoid misunderstandings and work delays.
During the execution of tasks, maintain communication with superiors, provide timely feedback on issues and progress, ensure the correct direction of tasks, and reduce misunderstandings and rework.
Attention to the communication method:
more text and less oral narration should be used; when oral communication is employed, the listener must repeat back what was said.
More text:
Written communication can reduce misunderstandings and facilitate retention and verification.
Oral retelling:
After oral communication, the listener is required to repeat the content to ensure that the information is accurately conveyed.
Attention to collaboration in work:
communication runs through the entire process and must be carried out from beginning to end.
In team collaboration, communication is the bond that connects all links and should run through every stage from the beginning to the end of the task to ensure information sharing and collaborative work among team members.
When conveying documents, it is important to:
understand the meaning, convey it immediately, and register the distribution status.
Understand the meaning: Ensure that you fully comprehend its content and intention before conveying a document.
Convey immediately:
Convey documents to relevant personnel in a timely manner without delay.
Register the issuance:
Record the recipients and time of document issuance for easy tracking and tracing.
Achievements and Prospects
Through in-depth study and practice of the “eight attentions in communication”, Huaxi has achieved remarkable results in team collaboration, task execution and information conveyance. Communication between employees has become smoother and more efficient, and team cohesion and execution have been significantly improved. At the same time, it has also promoted the inheritance and development of corporate culture and laid a solid foundation for the company’s long-term development.
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